Contact support
A person reads every message, and we usually reply within one working day. Replies come from [email protected] and also appear here when you're logged in. New to the app? Watch the 7-minute set-up guide.
Quick answers
- Forgot your password? Reset it here.
- Refunds: full refund within 14 days, for any reason. Send a message with the email you paid with.
- Club paused by an EA restriction? Open the app: it shows what EA reported and clears the hold once EA lifts it.
- Signed out on one device? Your login runs on 2 devices at a time; manage them in Your desk.